Serba Digital

Case study · Finance

EPF Account 3

Explain the new EPF Account 3 to the public and prompt them to act on it, through a series of five videos.

1.6M+total series views

Campaign fact sheet

Client
EPF Account 3
Sector
Finance
Campaign
Video Content Series
Duration
2 months
Channels
YouTube, Facebook, TikTok
Formats
Video Content Series

Results

The numbers.

Total series views
1.6M+
Episode 1 views
573K
Episode 2 views
466K
Views by episode
Episode 1573K
Episode 2466K

What the numbers show

  • Over 1.6M views across five episodes.
  • The first two episodes alone passed 1M views.

Figures from eCentral and platform analytics at campaign close.

01

The brief

Account 3 changed how Malaysians' retirement savings are split, and many members were unsure how it worked or whether to use it. The topic needed explaining plainly, without advice that could mislead.

02

What we did

We planned a five-part series, moving from what Account 3 is to how withdrawals work. Each episode covered one question, which kept them short and easy to share.

03

What it achieved

The series passed 1.6M views across its five episodes. Episode 1 reached 573K views and Episode 2 reached 466K.

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