Serba Digital

Case study · Finance / Public information

Belanjawan.my

Help Malaysians follow Belanjawan 2027 as it was tabled and work out what it means for their household, with live coverage and a benefits calculator on belanjawan.my.

7,646readers in 11 days

Campaign fact sheet

Client
Belanjawan.my
Sector
Finance / Public information
Campaign
Live Coverage + Benefits Calculator
Ran
Oct 2026
Duration
11 days
Channels
belanjawan.my, eCentral newsletter, Threads, Facebook, Instagram
Formats
Live feed, Live stream, Benefits calculator

Results

The numbers.

Readers in 11 days
7,646
Readers on speech day
3,657
Used the calculator
2,146
Visits by source
Direct and chat shares3,807
Search engines3,137
Threads1,093
eCentral newsletter995
Facebook and Instagram426

What the numbers show

  • 48% of all readers came on speech day, 9 October.
  • 96% read from Malaysia, and 67% read on a phone.
  • 92% of calculator visitors started filling it in.
  • Threads and the eCentral newsletter sent 2,088 visits.

Figures from eCentral and platform analytics at campaign close.

The work

As readers saw it.

The belanjawan.my homepage after the speech, with key budget figures and a button to calculate your benefits
The recap: key figures and all 109 updates.
The benefits calculator with a filled-in Resit Manfaat 2027 receipt totalling RM490
Three questions, one personal benefits receipt.
The benefits calculator on a phone, with the running receipt total pinned to the bottom of the screen
Built for phones, where two in three read.
01

The brief

The budget speech runs for two hours and covers hundreds of measures. Most Malaysians want one answer from it: what do I get? Official documents arrive in full only after the speech, and few readers will work through them.

02

What we did

We built belanjawan.my as one page in three phases. It opened on 1 October with a countdown and the live stream. On speech day it became a live feed, with 109 updates in plain Malay in under two hours, each filterable by who it is for. From 10 October it turned into a recap with a benefits calculator: readers answer three questions and get a personal "Resit Manfaat 2027", cited to Ministry of Finance documents, to share. Threads and the eCentral newsletter drove readers in.

03

What it achieved

In 11 days the site reached 7,646 readers across 9,604 visits and 12,435 page views, with 2m 45s of engaged time per reader. Speech day brought 3,657 readers and 2,401 live-stream starts. The calculator drew a second peak: 2,146 readers used it in its first two days, and 730 readers went on to eCentral's Semak Bantuan aid checker.

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